How we work
ORA Reizen sells one thing: stays at 5-star all-inclusive resorts in Türkiye. No package holidays, no flights, no fixed departure days. You choose the hotel and the dates; we make sure the room is yours.
That makes it simpler than a package holiday, but it also means you arrange a couple of things yourself. Below is exactly what we do, what you do, and what we deliberately leave alone.
Step by step
Four steps, and at every one you know where you stand. You see your total before you fill in any details, not after.
Search by destination and pick your arrival date — there are no fixed departure days, so you fit your arrival around your flight and not the other way round. Online you book a stay of 7 to 21 nights; shorter or longer, we work it out for you on request.
Tell us how many adults and children are travelling, and the children's ages. You get the price for your party straight away, with the number of nights and any extras included.
You pay 10% and the room is yours. The balance is due no later than 30 days before arrival, and you get an email with a payment link — until that moment you can cancel free of charge.
Book your flight once your confirmation has arrived, on the dates it shows. If you want transport from the airport to your resort, add the transfer while booking.
Part of how we work is made up of things we leave out. They are here because you will run into them while booking, and because saying so beforehand is fairer than explaining it afterwards.
We are not a tour operator and we do not sell airline tickets. You book your own flight, with whichever airline suits you. That usually saves money and gives you a free choice of departure time and airport — but it also means your flight and your hotel are two separate bookings. Book the hotel first, and the flight once the confirmation is in.
Prices are agreed per party: one figure for 2 adults, another for 2 adults and 1 child, per room type and per period. If your combination has not been agreed, you see NO price rather than a calculated one. That is deliberate. A price nobody agreed is a promise we cannot keep afterwards, and you would find out at the worst possible moment. In that case, request a quote.
Requests about room layout, position or adjoining rooms are passed on, but the hotel decides. So we never commit to them. What is fixed — the hotel, the room type, the dates and the price — is on your confirmation.
Transport from the airport to your resort is a separate option, charged per party, at a price that differs by region. It is never hidden inside the room rate and never listed among the things that are "included". If you do not want it, you do not take it.
Because for these destinations it rarely gains you anything and it costs you your freedom. Flights to Türkiye are widely available and often cheaper booked separately, and without fixed departure days you decide which day you arrive.
Tell us as soon as you can. Your hotel booking is separate from your flight, so moving or changing it depends on availability at the hotel and on the rate for the new period. The earlier you tell us, the more is possible.
So that booking a holiday does not tie up your whole budget at once. The room is held from the moment the deposit is paid; the balance is not due until 30 days before arrival. Until then you can also still cancel free of charge.
5-star all-inclusive resorts in Antalya, Alanya, Bodrum and Side that we have direct agreements with. You will find them on the destination pages and under 5-star hotels.
Still not clear?
Leave your name and number and we will ring you. Free, and without obligation.
Mon–Fri 09:00–18:00 · Sat 10:00–16:00
